Privacy Policy

This Privacy Policy describes how your personal information
is collected, used, and shared when you visit or make a purchase from neosupply.com
(the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the
Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit pages,
and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.

Additionally when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from you, including
your name, billing address, shipping address, payment information (including
credit card numbers, PayPal, Apple Pay, Google Pay), email address, and phone
number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy
Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders
placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Shopify to power
our online store--you can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site -- you can read
more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.

In order to ship and track merchandise, we make your name
and address available to such companies as Fedex, United Parcel Service and the
U.S. Postal Service. In no instance are these business affiliates allowed to
use your personal information for any other purpose.

Finally, we may also share your Personal Information to
comply with applicable laws and regulations, to respond to a subpoena, search
warrant or other lawful request for information we receive, or to otherwise
protect our rights.

No mobile/SMS/MMS information will be shared with third
parties/affiliates for marketing/promotional purposes. All the above categories
exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties. We use this information to send
you text notifications (for your order, including abandoned checkout
reminders), text marketing offers, and transactional texts, including requests
for reviews from us. Opt-in data and consent for text messaging will not be shared
with any third parties except for messaging partners, for the purpose of
enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be
shared with any third-parties except for messaging partners, for the purpose of
enabling and operating our text messaging program.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links
below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices
when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal
information we hold about you and to ask that your personal information be
corrected, updated, or deleted. If you would like to exercise this right,
please contact us through the contact information below.

Additionally, if you are a European resident we note that we
are processing your information in order to fulfill contracts we might have
with you (for example if you make an order through the Site), or otherwise to
pursue our legitimate business interests listed above. Additionally, please
note that your information will be transferred outside of Europe, including to
Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory
reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us by e‑mail at orders@neosupply.com
or by mail using the details provided below:


Neologic Solutions Inc, 2299 Ridge Rd, Greenville SC 29607,
United States